There is a detailed information on this under Prices in the main menu. But you can also see it by clicking here.
Housecalls can be scheduled between 9am and 6pm, Monday through Saturday, including holidays with the only exception of Christmas.
Unfortunately, yes. There are some cases which require very special equipment to handle. These include things like recovering data from an inoperational hard drive, diagnosing laptops with internal hardware problems. In these cases we will try to referyou to the specialized service that handles the issue.
We guarantee our workmanship meaning that if an issue turns out not being fully fixed when the technician leaves we correct it with no charge to you.
Our purpose is to give superior service and maintain excellent relations with our customers.
Basically there are a couple of reasons:
First one is: viruses. These are programs that are running on your computer in the background without showing anything on your screen. They use up your computers resources and thus making it slow.
Second one is: too many installed programs. Unfortunately there are a lot of software that installs components that start every time that you restart your computer. These are responsible for the long wait when you start your system or log in. For example AOL is a bad offender on this. It starts 3 or 4 components which stay in the memory afterwards.
So if you want to have a fast system then you need to get rid of these start-up programs. In fact only very few are actually needed, if any. Actually we have computers which have no extra programs starting up automatically and they work just fine (and fast).
Third one is: certain antivirus software. The reason for this is the use of system resources by these softwares. They keep many functions of the system under watch and they keep their virus identification databases in the memory. This results in less processor time and memory available for other applications. So if there are plenty of these resources you won't notice much slowdown but if you are not so lucky then your system could get extremely slow.
The brute force solution to this is to get a better computer, or more memory. However there are another alternatives, another, freely available antivirus software that does not 'hog' system resources while provides nearly as much protection as these 'giants'. With some additional security configurations the system can be made very safe without the degradation of performance.
We can help you take care of these issues and make your computer run at its top speed.